Returns & Exchanges

We want you to be completely satisfied with your REGALROSE purchase, which is why we offer a 28-day return window for all jewelry and accessories. Please ensure items are unworn and in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place your items in their original REGALROSE gift boxes and mailing bag to ensure they are protected during transit.

• 3.
  Ship the Parcel

  Print your generated return label and drop the package off at your nearest authorized carrier location, keeping your proof of postage.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.